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Session description:

Great teams don’t happen by accident. And they don’t have to take a long time to build.

In this session, Richard introduces the Core Protocols, a set of simple, concrete, practical behaviors used by high-performance teams. You may recall the presentation on team emotional intelligence (TEI) from Steve Wolff at the BFR 2 years ago.  Several/many BFR members got certified in the TEI assessment. You may be familiar with the term “psychological safety” from Google and Amy Edmondson. EI (emotional intelligence) and psychological safety are the context within which great teams work. Change agents, leaders, and team members want EI, psychological safety, and high performance for their teams, but they don’t know the steps to get there. The Core Protocols are the next step—specific learnable behaviors that you can teach to any team that wants to be great.

You’ll learn:

  • The science and research on high-performance teams, psychological safety, and team emotional intelligence
  • Embodied knowledge of the Core Protocols, a concrete practical skill set for psych safety, EI, and high performance
  • A recipe for introducing these concrete skills to the teams you work with

Who should attend? Anyone who wants to create great teams or who supports leaders who are building great teams that build great products: OD consultants, coaches and team builders.


Richard Kasperowski is an author, speaker, teacher, and coach focused on high-performance teams. Richard is the author of the new book, High-Performance Teams: The Foundations, as well as The Core Protocols: A Guide to Greatness. He leads clients in building great teams that get great results using the Core ProtocolsAgile, and Open Space Technology. Richard created and teaches the course Agile Software Development at Harvard University. Learn more at www.kasperowski.com.